Terms & Conditions

All bookings are accepted on the following terms:

1. No contract exists until full payment or a deposit of 50% of the rent, and our confirmation of the booking has been despatched. Thereafter the holidaymaker becomes liable for the balance of the rent (where applicable) and this must be paid four weeks before the commencement of the holiday.

2. The booking shall be deemed to be for the purpose of the people whose names who have made the booking. The maximum number of persons allowed at the property is clearly stated in the letter of confirmation and must not be exceeded without prior consent of the property owner. In the event that the maximum number is exceeded without prior consent as aforesaid the owner has the right to revoke the booking without refund.

3. If you cancel a booking for which you have contracted, we will do what we can to re-let the property, and if we are successful, we will refund any payment made by you, less a £25 booking fee.

4. If for any reason it proves necessary for us to make a change in your holiday booking for any unexpected reason, or by reason of overbooking, or for some other reason, we will endeavour to make an alternative booking, or failing this we will refund to you any monies paid by you. Nevertheless, we shall be under no further obligation or liability in this respect.

5. Keys must be collected from and returned to the key holder or designated location.

6. You are obliged to keep the holiday home and all furnishings, fixtures, fittings and effects in the same state of repair and condition as they were in at the commencement of the holiday and to ensure that the home is left clean and tidy. In default of such obligation, you are obliged to reimburse the owner against any costs incurred by the owner in remedying such default.

7. You will be responsible for any damages to the holiday home, or the furniture, fixtures, fittings and effects. Anything broken or damaged should be repaired, or replaced with an article of similar type and value. If this is not possible, any damage or breakage should be reported to us, and paid for before departure.


Cottages of Northumbria, 2 Denewood, Forest Hall, Newcastle upon Tyne NE12 7FA
Mobile: (UK) + 44 (0)7808 501 553 (anytime)
Tel: (UK) + 44 (0)191 2313020 (after 6.30pm)



 Pictures courtesy of:
 www.northumbriaimages.co.uk
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